tencent cloud

International Partners

Release Notes
Introduction to Channel Partners
Partner Type and Level
Partner Platform Function Overview
User Guide (Reseller)
Become a Partner
Sign in to Partner Center
Account and Organization Information Management
Customer Management
Reseller Management
Managing Reseller
Expense Management
Commission Management
Agreement Management
User Guide (Customer)
Invited to Bind as a Customer
Unbind Reseller
Account Management
Product Purchase
Renewal Management
Bill Management
Cost Management
Agreement Management
User Guide (Partner Academy)
Partner Academy Guide
Becoming an MSP
Becoming a CSP
Agreement Management
Security and Compliance
Access Management
API Documentation
History
Introduction
API Category
Making API Requests
Customer Management APIs
Credit Management APIs
Agent APIs
Bill Management APIs
Voucher Management APIs
Commission Management APIs
Data Types
Error Codes
FAQs
Partner Onboarding
End Customer Relationship Management
Credit Management
Vouchers
Purchase Transactions
Discount Management
About Bills
Organization Management
Contact Us
Glossary

Partner Onboarding

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Última atualização: 2026-03-27 14:22:42

Basic Requirements for Role-based Onboarding

Reseller onboarding: Resellers need to complete Enterprise Identity Verification and Qualification Review.
Second-Level reseller onboarding: Second-Level resellers need to complete Enterprise Identity Verification.
End customer onboarding:
Block condition: An end customer who is not a group member, with account not in arrears and not a sub-account, has not joined or created a shared unit, has no service suspension confirmation privilege and other in-progress distributor binding processes and has not become another reseller's end customer.
Verification rule: Direct sales customer onboarding requires internal approval before binding.

End-To-End Review Process for Role-Based Onboarding

For distributor/reseller onboarding, see Register as A Reseller.
For second-level reseller onboarding, see Register as An Invited Second-Level Reseller.
For end customer onboarding, see Invited Binding to Become An End Customer.

How to modify onboarding review materials?

1. Resellers already onboarded are not allowed to modify identity information. You can modify identity information for an end customer in the console.
2. If you need to modify bank information, qualification information, or other materials, contact your sales manager to send an email for modification.

Can the onboarding review be withdrawn?

No.

Contract Signing after Approval

After approval, the console will automatically push the contract for signing.

Can a second-level reseller be upgraded to a distributor?

Not supported.

How does an end customer of a distributor become a second-level reseller?

1. The end customer first need to unbind from the distributor to become a direct customer on the official website.
Note:
Currently online unbinding is not supported. If needed, please contact the sales team to perform offline unbinding.
2. For specific operations of sending second-level reseller invitation links to customers, see Invite and Review Resellers.
3. Customers click the invitation link, fill in and submit relevant information to distributors for review. For specific operations, see Register as A Second-Level Reseller as An Invitee.
4. After distributors' approval, customers can become second-level resellers.

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