You can contact us in the following ways to enjoy personalized presales inquiry and aftersales service. You can also follow our official accounts on social media platforms to get the latest GME updates.
Email
Official email address of GME: gme_service@tencent.com. Feel free to contact us for business consulting and technical support.
To help us make a prompt and accurate reply, detail your project conditions, requirements, or problems as much as possible in the email, and we will reply to you as soon as we can.
Presales inquiry
If you have any questions before purchase, contact us for presales inquiry. A dedicated account manager will answer your questions online and recommend professional cloud migration solutions to you.
In addition, you can directly call our 24/7 customer service, and we will respond in no time. Below are our global customer service hotlines:
Hong Kong, China +852 800 906 020 (Toll Free)
United States +1 844 606 0804 (Toll Free)
United Kingdom +44 808 196 4551 (Toll Free)
Canada +1 888 605 7930 (Toll Free)
Australia +61 1300 986 386 (Toll Free)
Aftersales support
If you encounter any Ops or technical problems when using our services, you can directly submit a ticket for assistance. We will get back to you as soon as possible. Follow us