tencent cloud

Cloud Contact Center

Voice Agent Login

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Last updated: 2025-03-31 17:22:01

Account and Password

Login Account: use the email address you provided to admin or the one assigned by admin.
Password: once account is created, system will send an email with a random password to that mailbox.

First Time Login

Step 1: Log in to Tencent Cloud Contact Center

Directly access Tencent Cloud Contact Center (TCCC), enter the email address and password to log in, as shown below:
Email Address: registration email you provided to the admin.
Login Password: After added account, system will email agent a random password for first-time login.



Procedure 2: Choose Target Application

First time authorization requires clicking to allow the use of the microphone before going online.




Procedure 3: Officially Go Live

Green dot means a successful login. Click avatar to switch status.


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