Dear Tencent Cloud User,
Thank you for your long-term support of Tencent Cloud's Enterprise Content Delivery Network (ECDN). To enhance service experience and align with the deep integration of the new-generation EdgeOne, we are upgrading the ECDN service suspension policy for payment arrears. Key updates are outlined below:
I. Background
The ECDN service has been fully migrated to the EdgeOne edge security acceleration platform, enabling more efficient dynamic acceleration and enhanced security capabilities through technical integration.
II. Policy Updates
Before: 2-hour suspension delay for hourly-billed users.
After: 24-hour suspension delay for all hourly-billed users.
III. Scope of Impact
This adjustment only applies to hourly-billed ECDN acceleration users. Other acceleration types (CDN) and billing types (monthly-billed) remain unaffected.
IV. Effective Date
2025/05/20 10:00 (Beijing Time, UTC+8)
V. User Guidelines
No action is required, and normal acceleration service quality will be unaffected.
For Monthly-Billed Customers:
The existing 24-hour grace period for overdue payments remains unchanged, therefore this adjustment imposes no impact.
For Hourly-Billed Customers:
The extended grace period post-overdue payment addresses service suspension risks caused by delayed balance top-ups. However, this introduces a potential exposure:
Security Risk: Prolonged service continuation during attack scenarios may escalate abnormal billing due to malicious traffic.
Recommendation: Deploy EdgeOne plans with built-in security capabilities to automatically filter out attack traffic while billing only legitimate requests.
Migration & Upgrade Paths:
1. Non-Migrated ECDN Domains:
2. Auto-Migrated Domains Without Security:
Best regards,
Tencent Cloud Team