tencent cloud

Tencent Container Security Service

Release Notes
Product Introduction
Overview
Strengths
Use Cases
Features and Versions
Purchase Guide
Applying for Trial
Purchasing Pro Edition
Purchasing Image Scan
Purchasing Log Analysis
Getting Started
Operation Guide
Security Overview
Asset Management
Vulnerability Detection
Image Risk Management
Cluster Risk Management
Baseline Management
Runtime Security
Advanced Defense
Policy Management
Protection Switch
Alarm Settings
Log Analysis
Hybrid Cloud Installation Guide
Compromised Container Isolation
Log Field Data Parsing
Practical Tutorial
Mirror Vulnerability Scanning and Vulnerability Management
Troubleshooting
Offline Linux Client
Troubleshooting for Cluster Access
API Documentation
History
Introduction
API Category
Making API Requests
Network Security APIs
Cluster Security APIs
Security Compliance APIs
Runtime security - High-risk syscalls
Runtime Security - Reverse Shell APIs
Runtime Security APIs
Alert Settings APIs
Advanced prevention - K8s API abnormal requests
Asset Management APIs
Security Operations - Log Analysis APIs
Runtime Security - Trojan Call APIs
Runtime Security - Container Escape APIs
Image Security APIs
Billing APIs
Data Types
Error Codes
FAQs
TCSS Policy
Privacy Policy
Data Processing And Security Agreement
Contact Us
Glossary

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Last updated: 2025-01-25 16:16:28

Customer Service

If you have any questions about Tencent Cloud products, please contact our customer service for assistance.
Hong Kong, China +852 800 906 020 (Toll Free)
United States +1 844 606 0804 (Toll Free)
United Kingdom +44 808 196 4551 (Toll Free)
Canada +1 888 605 7930 (Toll Free)
Australia +61 1300 986 386 (Toll Free)

Submitting a Ticket

If you encounter any OPS or technical problems when using our products, you can log in to the Tencent Cloud console and follow the on-screen prompts to submit a ticket. We will get back to you as soon as possible. Ticket links:
Submitting a ticket: Submit a ticket
Querying ticket state: Ticket list
A ticket can have the following status:
Pending processing: the ticket is just submitted or has been received but not reviewed by the technical support team. You can submit more information for or close the ticket at this stage.
Processing: the technical support team has received and reviewed the ticket and is taking an action. You can submit more information for or close the ticket at this stage.
More information required: the technical support team has received and reviewed the ticket, but more information is required for processing it. You can close the ticket at this stage.
Note:
The ticket will revert to "pending processing" status after you re-submit the ticket with more information.
Closed: the ticket has been resolved, or you closed the ticket before it was processed.

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