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Third Party

Sub‑processors and Other Third Parties
Partner Application Guidance
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Sub‑processors and Other Third Parties

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Last updated: 2026-03-18 11:23:37
Question
What Third Parties does Tencent Cloud use to provide your services?
Answer
We use various third parties (internal and external) to provide Tencent Cloud to you and these may change from time to time (please see the Privacy Policy and Data Processing and Security Agreement for more detail).
Such third parties include:
(1) Entities providing data center services and infrastructure
The entities listed below provide the data center and infrastructure for Service Regions and on which the Tencent Cloud services run.
Entity / Party / Recipient Category
Processing Location and associated Service Region (if applicable)
Aceville Pte Limited
Singapore
Tencent Cloud LLC
United States
Tencent (Thailand) Company Limited
Thailand
Glorybird India Private Limited
India
Kite Bird Korea Yuhan Hoesa
Korea
Glory Bird Japan GK
Japan
PETRICHOR TELECOMUNICAÇÕES BRASIL LIMITADA
Brazil
Kite Bird Germany GmbH
Germany
Oriental Power Holdings Limited
China Hong Kong
(2) Sub-processors and service providers that provide services to and process Content for specific Tencent Cloud features and services
For Sub-Processors that we engage to process your Content (as defined in the Data Processing and Security Agreement) for specific Features only, please refer to the “Service Regions and Service Providers” document of each specific Feature, which can be found on the relevant Feature’s “Document” page, for more information.
(3) Services Providers or Partners that provide processing activities to Administrative Information generally
The entities and parties listed below are service provider, third parties and partners that we engage to provide processing activities for Administrative Information (as defined in the Privacy Policy) generally (also see Privacy Policy for more detail).
Entity/ Party / Recipient Category
Purpose(s) of Entity’s Data Processing Activity
Processing Location
Payment services – payment systems and processing providers
Payment processing and risk management
Singapore, South Korea (only for South Korea Customers)
Image Frame Investment (HK) Limited
Sending of account-related messages via SMS to Tencent Cloud International account holders
Hong Kong
Google, Inc.
Account log-in (via users' Google accounts)
United States
Tencent Computing (Beijing) Co., Ltd.
Providing back-end support
PRC
Frensworkz Software Technology Co., Limited
Backend support
PRC
Salesforce.com Singapore Pte. Ltd
Client relationship management and marketing support
Singapore
Tencent Cloud International Pte. Ltd.
Account management
Singapore
(4) Services Providers or Partners that provide processing activities to Administrative Information for specific Tencent Cloud features and services
In some cases, we may engage service providers or partners to process your Administrative Information (as defined in the Privacy Policy) in connection with specific Features only. Please refer to the “Service Regions and Service Providers” document of each specific Feature, which can be found on the relevant Feature’s “Document” page, for more information.

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